Privacy Policy

1. Introduction

Welcome to CryptoVision AI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency technical analysis and signal platform (the "Service").

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, username, phone number, and encrypted password when you create an account.
• Usage Data: Information about how you interact with the Service, including pages visited, features used, and time spent on the platform.
• Device Information: Browser type, operating system, IP address, and device identifiers for security and session management.
• Cookies & Tokens: We use secure HTTP-only cookies for authentication and session management.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service.
• Manage your account, subscriptions, and free trial period.
• Deliver cryptocurrency trading signals and technical analysis data.
• Enforce our single-device login policy for account security.
• Communicate with you regarding account updates, support, and service announcements.
• Monitor and improve the performance, security, and reliability of the Service.

4. Nature of Our Service

CryptoVision AI provides cryptocurrency trading signals and predictions based on technical analysis, including but not limited to candlestick patterns, moving averages, RSI, MACD, Bollinger Bands, volume analysis, whale activity monitoring, market sentiment indicators, and fear & greed index data.

Important: Our signals and predictions are generated through algorithmic technical analysis and are provided strictly for informational and educational purposes. They do not constitute financial advice, investment recommendations, or guarantees of any kind. No signal or prediction provided by this platform is 100% accurate, and there is no guarantee of profit. Cryptocurrency markets are highly volatile and unpredictable. You use our signals and information entirely at your own risk.

5. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that assist us in operating the platform (e.g., database hosting, email delivery).
• Legal Compliance: When required by law, regulation, or legal process.
• Security: To protect against fraud, abuse, or unauthorized access.

6. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted password storage, secure HTTP-only authentication cookies, and single-device session enforcement. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. You may request deletion of your account and associated data by contacting our support team.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your personal data.
• Request correction or deletion of your personal data.
• Withdraw consent for data processing.
• Lodge a complaint with a data protection authority.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us through our Support page.